View cynergy software s profile on linkedin, the worlds largest professional community. Cynergy s professional services team has made it possible to form a crm or help desk software. The access to the software can be obtained from anywhere. Video shows how to sort the ticketing dashboard on cynergy ticketing system. It is designed for it departments, network support staff, and it support companies. Help desk software article about help desk software by. A fully customizable user dashboard shows all ticketing.
Cynergy help desk software makes it easy to launch a ticket in less than a minute as this video shows. Access inside key differences chart included and find the right help desk. Completely web based help desk resources help desk software. Synergy is a software download that shares one mouse and one keyboard between multiple computers. Cynergys help desk allows users to connect the help desk to the call center system to route, track, and connect calls. The company provides web based help desk and customer support software to record and track customer support tickets. Epazzs acquisitions of cynergy, service desk software. Cynergy predefined reports identify the status of all in progress accounts. Cynergy software help desk support software warrantylicense agreement build. Being a webbased solution, cynergys help desk software is customizable and very flexible. The software immediately assigns each request a unique ticket number and notifies. Cynergy is a small 3d engine based on opengl and sdl supporting multiple texture formats, scenegraphs and shaders. Synergy help desk is a webbased software product used to track the detection, reporting and resolution of a problem.
Nethelpdesk is a commercial help desk software to support people on a small or enterprise network. Service desk ticketing software is a powerful, customizable help desk solution with best crm features and end user porta works everywhere cynergy is actually multiple web based customer support software. Intranet blog press release epazz boxesos intranet. It is an accounting software for managing regular office and other transactional records. Download trusteer rapport security software free of charge and stay safe online. A lot of the current recession we are experiencing could have been avoided if we had simply predicted ahead, recognized the indicators and reacted accordingly. Cynergy help desk accepts user requests via any of. List of best cynergy service desk software alternatives. Cynergy help desk software cynergy software is a web based help desk software with crm capabilities as well. Cynergy help desk software is customer service and technical support solution used by many fortune 500 companies. Cynergy software is a web based help desk ticketing software with crm capabilities as well. Cynergy software support technician cynergy software.
Easy to learn and use cynergy is web based software, all sales tracking and update features are accessible from any web browser. User registration sign up for an account to create tickets. Cynergy has a strong and positive reputation with its manufacture suppliers, and has the committed sales and engineering resources to support. A surprisingly simple, userfriendly and free help desk software with integrated knowledgebase. In todays help desk software market, its tough to compete. Thats why a company called cynergy software corporation, is crushing the competitiong through its new service cynergy by design. About cynergy help desk cynergy is a webbased customer support software system that improves customer and employee communication. Learn about the best cynergy service desk software alternatives for your help desk software needs. Cynergyone is an erp software, privately developed to meet complex requirements of remanufacturing and reverse logistics business based on more than 15 years of cynergy s experience. Cynergy software is one of the best help desk software crm solutions on the market today for internal employee and external customer ticketing support that includes detailed ticketing, knowledge base. A lot of the current recession we are experiencing.
A fully customizable user dashboard shows all ticketing activity based on permissions. Cynergy help desk software has been used for internal employee support in hr departments, accounting departments, and management systems of fortune 500 companies. Simply move your mouse between your computers effortlessly. Cynergy software competitors, revenue and employees. Cynergy software corporation designs and develops software.
Is a worldclass, electronics service provider company specializing in manufacturer warranty services and remanufacturingrepair of cdma and gsm mobile phones, supporting devices and other ancillary devices. Cynergy software is a help desk and customer relationship management crm solution for both internal employee and external customer ticketing support. Synergy has a dedicated service desk to assist when things go awry. Integrate cynergy with just about every other business tool. Uses most browsers, has end user email notifications and submission, knowledgebase, and asset management. Cynergy help desk software is customer service and technical support. Cerp stands for cynergy enterprise resource planning application. Uses most browsers, has email notifications and submission, knowledgebase, and asset management. Due to reduced staffing levels on our customer service lines, for urgent.
The best help desk software with predictive analytics serves both the customers and the companys needs by building longterm, trusting relationships. Cynergy help desk software offers managers instant access to organized reports on sales and marketing data. Easy to learn and use cynergy is web based software. Cynergy software is one of the best help desk software crm solutions on the market today for internal employee and external customer ticketing support that includes detailed ticketing, knowledge base, calendar, asset management, comprehensive reporting and rules based escalation engine notifications offered on a buyit own it, or saas model. Choose the help desk software company thats right for you. Cynergy enterprise buyown cost more but does it fit your needs. Cynergy actively recruits new vendors into our portfolio of products, expanding our offerings, and thus our partnerships with leading it product companies. Strands customers will be able to use their strand surveillance software to alert students of any security alerts through cynergy service desk software, and cynergy will be able to assign personnel based on. Trouble ticket system receives customer requests in the form of trouble tickets and then.
Application performance management it asset management database management network monitoring help desk issue tracking devops compliance remote desktop remote support. Cynergy is expected to provide substantial growth to epazzs recurring. Mar 2020 cynergy enterprise buyown or lync adapter which help desk software is better. Cynergyone is an erp software, privately developed to meet complex.
Cynergy develops and publishes web based help desk software. Cynergy software is a web based help desk software with crm capabilities as well. Commercial help desk software is proprietary and it cannot be downloaded and used. Cynergy is help desk software recently 2014 acquired by epazz, inc. Cynergy software s headquarters is located in warr acres, oklahoma, usa 732. Cynergy enterprise vs lync adapter comparison itqlick. Trouble ticket system receives customer requests in the form of trouble tickets and then proceeds to verify, group and assign them to a support person for further action until the request is fulfilled or the problem resolved.
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